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Casual Customer Service Officers
Located at: All Your Library locations Classification: Band 3, Level A – D - $36.09 plus 25% casual loading per hour
- 11.5% Superannuation
About the role:
Your Library is seeking Casual Customer Service Officers (CCSO) to provide an exceptional customer experience to our community. If you: - Love working with people, have high-level interpersonal skills and emotional intelligence
- Know how to deliver exceptional customer focussed service
- Understand and value the role of public libraries in the community
- Have an affinity with technology and can support customers in using digital technology and services
- Are always prepared to muck in when your team needs you, from setting up tables and chairs for events, participating in festivals, to returning and shelving library materials
- Are able to work on short notice and have availability to work weekdays, evenings and weekends.
- Have a current Victorian Driver’s license with own transport
We would love to hear from you! How to apply:
All applicants are required to read the Position Description prior to applying. Your application must include: - A Resume
- A cover letter addressing the following questions:
- Share with us your experience of public libraries
- What attracts you to working at Your Library?
- What skills and experience do you have that are relevant to this role?
Applications that do not include the above will not be considered. Late applications will not be accepted. Applications close 11:59pm, Sunday 29 June 2025 and should be sent to: [email protected]. Hard copy applications will not be considered.
Group interviews will be held on Thursday, 3 July 2025.
Specific enquiries can be directed to:
Regional Managers:
- Chantell Harriss - 9800 6414
- Emma Jahn - 9800 6440
We look forward to receiving your application. |
